NovoLive is committed to protecting your privacy and ensuring that your personal information is handled in a transparent and responsible manner. This Privacy Policy describes what data we collect, how we use it, and the choices you have regarding your information when you use our services.
By accessing or using NovoLive, you confirm that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, please stop using the application.
We may update this Privacy Policy from time to time to reflect product updates, legal requirements, or operational changes. When updates occur, the revised version will be made available in the app or through other appropriate channels. Continued use of NovoLive after changes means you accept the updated policy.
When you register or use NovoLive, you may provide certain personal information directly.
This may include:
Some account information may become fixed after verification for security or compliance reasons.
You may create or share content such as:
If you purchase virtual items or premium features, related transaction data may be processed. However, full payment card details are not stored by NovoLive. Payments are handled by third-party payment processors or app stores.
When you contact customer service or submit reports, we may collect the information you choose to provide in those communications.
When you use NovoLive, certain technical and usage data may be collected automatically.
We may collect information about how you interact with the app, including:
We may infer general location from:
This does not provide precise real-time GPS location unless explicitly stated and permitted.
To protect users and maintain platform integrity, we may analyze behavior patterns to detect:
In some cases, we may receive information from external partners.
If you use third-party login (such as Google, Apple, or Facebook), we may receive basic profile data as allowed by your settings.
We may also receive limited data from:
We use collected information to operate, maintain, and improve NovoLive, including:
Where required, we rely on user consent, which can be withdrawn at any time without affecting prior lawful processing.
NovoLive does not sell personal data.
We may share information only in the following situations:
Trusted third parties may access data to help us operate the platform, such as:
We may disclose data if necessary to:
If NovoLive undergoes a merger, acquisition, or asset transfer, user data may be included as part of the transaction.
We may share information with affiliated entities for operational or administrative purposes.
NovoLive operates globally, which means your information may be processed in different countries.
We take reasonable steps to ensure that data is protected in accordance with applicable privacy laws during such transfers.
We use reasonable technical and organizational measures to protect your information, including:
However, no online service can guarantee absolute security. Users are responsible for keeping their account credentials safe.
Depending on your location, you may have rights such as:
You can exercise these rights through in-app settings or by contacting support.
NovoLive may use technologies such as:
These help us:
They are not used for unauthorized cross-app tracking.
NovoLive is intended only for users who meet the minimum age requirement in their region.
We do not knowingly collect data from underage users. If such data is identified, we will take steps to remove it and disable the related account when necessary.
We retain personal data only as long as needed for:
After that, data is deleted, anonymized, or securely stored in limited form.
We may revise this Privacy Policy periodically.
The latest version will always be available within the NovoLive app. Continued use of the service after changes indicates acceptance of the updated terms.
If you have questions or requests about this Privacy Policy, you can contact us:
In-App Support: Available inside NovoLive
Email: [email protected]
By using NovoLive, you acknowledge that you have read and agreed to this Privacy Policy.